First of all, please bear in mind that the payment confirmation is available only when the payment has the status “Completed”.

If you would like to obtain confirmation of a payment, you can find the corresponding payment in the Transactions section. Please click on the payment you would like to receive the confirmation for. A new window will pop-up, on the bottom press “Get payment confirmation”. After that, it will be downloaded onto your device. If that does not happen, please check the settings of your browser, and allow downloads from our website.