Physical cards can be ordered and delivered in 2 ways: Standard delivery: 14 business days and is free of charge Express delivery: 3-5 business days a...

There is no limit to the number of cards that can be ordered

To top up your card or wall navigate navigate to "Home" page and click "Top up" Select a card or a wallet that you want to top ...

TABLE OF CONTENTS Statics password or 3D Secure (3DS) password  Creating a Static password Password requirements: How to find your Static password / 3D...

Open a card in your Wallets sections     Click "PIN" View or change your PIN here

Find the card you want to close in the Wallets section. Open the card and click "Close card"

Freezing your card temporarily stops it working: at cash machines for online payments and purchases with Apple and Google Pay for card subscriptions...

Card rates, charges and fees are available on our website. Check "Card fees" tab in Fees section. For Individual Accounts: https://altpay.uk/...

If you've lost your card or suspect that it has been stolen it is essential to act quickly to minimize any potential financial damage.  Freeze or cl...

Open a card in your wallets sections   Click 3D Secure Update your phone number and verify with SMS or 2FA depending on your security sett...