Cards
Physical cards can be ordered and delivered in 2 ways: Standard delivery: 14 business days and is free of charge Express delivery: 3-5 business days a...
Tue, 11 Jun, 2024 at 10:21 AM
There is no limit to the number of cards that can be ordered
Tue, 11 Jun, 2024 at 10:23 AM
Please go to the Wallets section. Select your card. Then you need to find the white button “Top up wallet” in the top right corner. After that, choos...
Thu, 4 Apr, 2024 at 12:16 PM
A static password is a password that is used multiple times for authentication sessions. Symbols and their sequence are invented by the user individually. W...
Tue, 28 May, 2024 at 10:10 AM
First, please follow the “Wallets” section and select the necessary wallet that the card was created for. Next, point the mouse cursor on your card and ...
Fri, 5 Apr, 2024 at 2:43 PM
Please point the mouse cursor on your card and click on “Card details”. Then follow the “PIN” section and click on the “Show PIN” button. In the newly opene...
Mon, 8 Apr, 2024 at 11:22 AM
Please go to your “Wallets”, choose the card’s wallet and point the mouse cursor on the card. Click on “Manage card” and follow the “Close card” secti...
Fri, 5 Apr, 2024 at 2:44 PM
To freeze your card, please go to your “Wallets” in the left-hand menu, click on your card’s wallet, and point the mouse cursor on the card. Click on “Freez...
Mon, 8 Apr, 2024 at 11:24 AM
“Freeze the card” - is a temporary blocking of the card. You cannot pay with a frozen card online, in stores and withdraw cash from it. Compared with a bloc...
Mon, 8 Apr, 2024 at 9:53 AM
Card rates, charges and fees are available on our website. Check "Card fees" tab in Fees section. For Individual Accounts: https://altpay.uk/...
Tue, 11 Jun, 2024 at 4:49 PM