Cards

What to do if my card is lost or stolen?
If you've lost your card or suspect that it has been stolen it is essential to act quickly to minimize any potential financial damage.  Freeze or cl...
Tue, 11 Jun, 2024 at 5:36 PM
I do not have access to the mobile number that is linked to the card, what should I do?
You need to login into your cabinet and change the phone number in the Settings: You will receive an SMS with the code, which you need to insert to confi...
Mon, 8 Apr, 2024 at 11:24 AM
How to change card limits
By default, we have the following limits, which you can adjust from the default minimum to the maximum if you need to make a payment above our original mini...
Thu, 11 Apr, 2024 at 12:37 PM
How to activate my card?
Log Into Your Account Once logged in, locate the square icon representing your new card and click on it. Hover your mouse over the card image. An “Acti...
Wed, 19 Jun, 2024 at 2:05 PM
How to order a card?
To order a card, you need to log in to your account. On the top of the Dashboard, you will see the yellow button “Order a card” - please click on it. In the...
Tue, 9 Apr, 2024 at 4:07 PM
How to change my card’s PIN code?
Please note that in order to change the PIN code, your card must first be activated. For card activation instructions, please see this article. To chang...
Tue, 9 Apr, 2024 at 2:16 PM
Card SMS problem
We ask that you follow the following steps to determine the source of the problem: Switch your phone off for 15 seconds - this will restart the network c...
Mon, 20 May, 2024 at 10:12 AM