Cards

How to find and change card transaction limits?
TABLE OF CONTENTS How to change a limit for card transactions in a web version How to change a limit for card transactions in a mobile app How to chang...
Fri, 4 Apr, 2025 at 5:38 PM
How to activate my card?
After logging in, go to Wallets > locate the square icon for the wallet linked to your new card and click on it. Next, click on the Cards tab. Nex...
Fri, 25 Apr, 2025 at 9:27 AM
How to order a card?
Who can order a card? Business account registered in EEA Individual account with EEA citizenship or a holder of a valid EEA country residence permit ...
Thu, 12 Dec, 2024 at 4:09 PM
How to change my card’s PIN code?
Please note that in order to change the PIN code, your card must first be activated. For card activation instructions, please see this article. Find the...
Thu, 1 Aug, 2024 at 1:52 PM
SMS problem
We ask that you follow the following steps to determine the source of the problem: Switch your phone off for 15 seconds - this will restart the network c...
Mon, 2 Dec, 2024 at 11:50 AM
Where can I pay with AltPay cards?
You can pay everywhere where Visa cards are accepted, however, there is a list of prohibited countries where you would not be able to make payments: Afgh...
Wed, 30 Oct, 2024 at 11:51 AM
Card notification SMS
You can enable the SMS notification about your card transactions.  Please note, you have this function only in Web version, its NOT available in mobile! ...
Tue, 1 Apr, 2025 at 5:31 PM