During the Verification process, you will be asked to provide your legal ID. It can either be an ID card or a passport. Note that non-EEA citizens or are re...

Please inform our Onboarding team that you will provide the documents later and give us an approximate time when we should expect them from you. Unless all ...

The Account Balance Fee is calculated daily based on the balance at the end of each day, using the annual fee rate. For accounts with fluctuating balances, ...

SEPA, an EU-driven effort aimed at standardizing transactions within the Eurozone, encompasses a variety of countries. The SEPA area comprises the 28 EU mem...

To minimise the possibility of receiving a request for additional documentation, please be prepared to submit all of the following: The full set of inc...

After you complete the application, our Onboarding Team will review it as soon as possible. Please ensure to check your email and spam folder regularly, as ...

The list of prohibited business activities can be seen here: https://altpay.uk/prohibited-activities Please be aware that all activities not mentioned i...

Please follow the link to open Fees section on our website - AltPay Business Account Fees. To be considered as a UK resident and be qualified for the co...

The Individual account opening starts here: https://reg.altpay.uk/individual/ Be aware that you will need to do the Verification procedure with smartphone ...