The part of the beneficiary’s name which does not fit into the name field, can be written in the first line of the address field. You also can shorten s...

If you are confused by the sentence “It looks like you have entered an invalid IBAN number”, please do not worry – it is just a notification to let you know...

Please go to the Beneficiaries section.  In the top right corner, press the button “Add Beneficiary”. In the new pop-up window, choose whether it will...

At the moment, in order to change the beneficiary details, you have to delete an existing beneficiary and create a new one with updated information. ...

First of all, please bear in mind that the payment can be repeated only when the payment has the “Completed” status and was not paid by the Card. If you...

If you would like to know the status of your payment, please click on the payment. In Payment Details, you will find the section “Status” in the middle of t...

We have several options where a new payment can be made from: Dashboard: On the Dashboard, locate the “Make payment” button in the top left corner. ...

If your payment is rejected, please click on the payment. In Payment Details, you will see the reason for a rejection coloured in red, under all of the othe...