If the beneficiary name is too long, the part of the beneficiary’s name which does not fit into the name field, can be written in the first line of the...

If you see the message “It looks like you have entered an invalid IBAN number,” there’s no need to worry. This notification simply indicates that we were ...

At the moment, in order to change the beneficiary details, you have to delete an existing beneficiary and create a new one with updated information. Ple...

First of all, please bear in mind that the payment can be repeated only when the payment has the “Completed” status and was not paid by the Card. If you...

If you would like to know the status of your payment, please click on the payment. In Payment Details, you will find the section “Status” in the middle of t...

We have several options where a new payment can be made from: Dashboard:  On the Dashboard, locate the “Send” button in the top right corner and select...

If your payment is rejected, please click on the payment. In Payment Details, you will see the reason for a rejection under the Status line.

Please go to the Beneficiaries section.  In the top right corner, press the button “Add Beneficiary”. In the new pop-up window, choose whether it will...

IBANs of type LT1534000xxxxxxxx are SEPA types IBAN and only operate with Euros. IBANs of type GB04IFXS2xxxxxxxx are both SEPA and SWIFT types IBANs and op...

Card top-up Please note that the minimum payment required for card top-up is €100. Here are several ways you can make a card top-up: Dashboard:  O...