Security
To reset the 2FA Authentication, please send a request to support@altpay.uk. Once received, we will send you a one-time link to complete the verification pr...
Tue, 9 Apr, 2024 at 4:53 PM
If you receive the notification “2FA incorrect” during the login process, please check the following: The authenticator app generates a 2FA code which i...
Tue, 9 Apr, 2024 at 2:20 PM
The password can be changed on your AltPay profile in the settings. Click on "Password", then "Change Password". You will need to enter ...
Tue, 9 Apr, 2024 at 4:18 PM
When your browser is updated, the next login will be considered as a login from a new device. As a result, you will receive the following email: A login...
Wed, 10 Apr, 2024 at 11:24 AM