Security

How to reset 2FA?
In case you no longer have access to the device with 2FA Authenticator, like Google Authenticator, and you don't have 2FA restore codes, we can reset 2F...
Fri, 2 Aug, 2024 at 1:27 PM
Incorrect 2FA - possible reasons
If you receive the notification “2FA incorrect” during the login process, please check the following: The authenticator app generates a 2FA code which i...
Tue, 9 Apr, 2024 at 2:20 PM
How to change my password?
The password can be changed on your AltPay profile in the settings. Click on "Password", then "Change Password". You will need to enter ...
Tue, 9 Apr, 2024 at 4:18 PM
If I received an email about a login from a new device, but have not been logging in from a new device
When your browser is updated, the next login will be considered as a login from a new device. As a result, you will receive the following email: A login...
Wed, 10 Apr, 2024 at 11:24 AM
How to enable 2FA?
In order to enable 2FA please go to your personal profile ans click "Settings" Select Security and click enable "Enable" ...
Fri, 2 Aug, 2024 at 1:58 PM